Privacy Policy
At TeraGuard, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard your data, ensuring that your experience with our services remains secure and transparent.
Information We Collect
We may collect both personal and non-personal information when you use our services. The personal information we collect may include:
- Personal Identifiable Information (PII): such as your name, email address, phone number, and physical address. This information is collected when you register, contact us, or use our platform.
- Usage Information: We may gather data about how you interact with our website, including the pages you visit, the time spent on the site, and your navigation patterns.
- Device and Technical Information: Including your device’s IP address, operating system, browser type, and other technical details to help improve the functionality and user experience of our website.
How We Use Your Information
The information we collect is used for a variety of purposes, all designed to improve your experience with us:
- Service Provision: To offer the necessary support, resolve any issues, and improve the products and services we provide.
- Communication: To notify you about updates, service-related messages, changes to our terms and conditions, or any other information that may be relevant to you.
- Website Improvement: To better understand user preferences, analyze trends, and optimize website performance.
- Security: We use your data to protect the integrity of our platform, safeguard against fraud, and maintain the security of our systems.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Personalize Content: Offering a tailored experience based on your preferences, browsing history, and user behavior.
- Monitor Website Traffic: To better understand which pages are being accessed, how users navigate the site, and other metrics.
- Improve User Experience: Cookies help remember your settings and preferences for future visits.
You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to access certain features of our website.
Data Protection
We take your privacy seriously and implement stringent security measures to safeguard your personal information. These include:
- Encryption: We use encryption protocols to secure your data during transmission, ensuring unauthorized individuals cannot access your sensitive information.
- Access Control: Only authorized personnel have access to your personal data, and access is granted based on specific needs.
- Regular Security Audits: We perform regular audits of our systems to ensure that they remain protected against potential vulnerabilities.
Third-Party Sharing
Your privacy is important to us, and we will never sell or rent your personal information to third parties. However, there are instances where we may share your information with trusted third-party partners, such as:
- Service Providers: We may share necessary data with third-party vendors who assist us in providing essential services, including payment processors, hosting services, and customer support.
- Legal Compliance: We may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Protecting Rights: If needed, we may share information to protect the rights, property, or safety of TeraGuard, our users, or the public.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once the data is no longer needed, we will delete or anonymize it in a secure manner.
If you wish to request the deletion of your personal data, you may contact us through the details provided below.
Your Rights
As a user of TeraGuard, you have several important rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Update: You can request that we correct any inaccurate information.
- Right to Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.
- Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
If you have any questions or concerns regarding your rights or this privacy policy, please feel free to contact us.
Contact Us
If you have any questions or concerns regarding our privacy practices or this policy, don’t hesitate to reach out to us. We are here to assist you and provide any additional information you need.
You can contact us through the following channels: